Your 24/7 Technology Partner—Predictable, Proactive, and Personalized
Stop reacting to IT issues—start preventing them. Mexims ICT Solutions offers fully managed IT services that combine human expertise with AI-driven automation to deliver seamless, secure, and cost-effective technology operations.
Core Managed Services:
- 24/7 NOC & Help Desk : Tier 1–3 support with multilingual agents, remote troubleshooting, and SLA-backed response times.
- ServerEndpoint Management : DeployUnified device management (Windows, macOS, iOS, Android) via Microsoft Intune, Jamf, or Ivanti.
- VirtualizationPatch & Vulnerability Management : Automated OS and application patching aligned with CVE/CVSS scoring.
- Cloud & On-Prem Monitoring : Real-time visibility into servers, databases, applications, and network performance.
- Managed Backup & Recovery : Daily incremental + weekly full backups with ransomware detection and immutable storage options.
- Vendor Coordination : Act as your single point of contact for third-party vendors (e.g., Microsoft, Cisco, Oracle).
Technology Stack
- RMM platforms: NinjaRMM, Atera, ConnectWise Automate
- PSA tools: Autotask, ServiceNow
- Security: CrowdStrike, SentinelOne, Bitdefender GravityZone
Outcomes for Clients
- 70% fewer critical incidents through proactive maintenance/li>
- Reduced IT staffing costs by up to 40%
- Faster onboarding of remote/hybrid employees
- Full audit trails and compliance reporting
